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Helen – Pilot Usability Session

In Interaction Design by Ian CarnaghanLeave a Comment

This entry is part 1 of 11 in the series Usability Testing Sessions

The pilot usability testing was held at the University of Baltimore’s usability lab.  The pilot involved the new ASP.NET application, which enabled for more realistic interactions when compared to the earlier Axure wireframes.  Several problems were discovered with the application in terms of bugs identified with browser inconsistencies, not previously anticipated. 

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Beth – Remote Usability Session 1

In Interaction Design by Ian CarnaghanLeave a Comment

This entry is part 2 of 11 in the series Usability Testing Sessions

The first remote usability test revealed some issues regarding various interactions within the application.  For the most part the various tasks were completed with ease, however on one occasion a system bug caused problems.  Later in the session, Beth ran into problems using the text area box for final product description.

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Lorie Remote Usability Session 4

In Interaction Design by Ian CarnaghanLeave a Comment

This entry is part 5 of 11 in the series Usability Testing Sessions

This usability testing session revealed some issues with the using the Big Ideas drop-down selectors for adding new records.  In addition to this, the process for adding standards, targets and assessments appeared confusing to the user.  There were some issues with workflow where the user was confused about which screen she was on.  Recommendations were made for allowing file uploads.