The pilot usability testing was held at the University of Baltimore’s usability lab. The pilot involved the new ASP.NET application, which enabled for more realistic interactions when compared to the earlier Axure wireframes. Several problems were discovered with the application in terms of bugs identified with browser inconsistencies, not previously anticipated.
The first remote usability test revealed some issues regarding various interactions within the application. For the most part the various tasks were completed with ease, however on one occasion a system bug caused problems. Later in the session, Beth ran into problems using the text area box for final product description.
The second remote usability test revealed some recurring issues as well as new observations. Rob noted some issues in remembering to click update on the various grids. He also ran into some problems with workflow and general navigation in terms of locating various parts of the system.
This remote usability test also revealed some problems with workflow as well as keyboard accessibility problems not previously discovered. In addition to this, Kate noted several problems with form controls including the ‘Big Ideas’ dropdown selection and ‘Common Core’ search picker.
This usability testing session revealed some issues with the using the Big Ideas drop-down selectors for adding new records. In addition to this, the process for adding standards, targets and assessments appeared confusing to the user. There were some issues with workflow where the user was confused about which screen she was on. Recommendations were made for allowing file uploads.
Megan was able to complete most tasks with ease. The only issue she seemed to have was related to workflow and finding specific sections or areas of the application. The confusion stemmed from differentiating between the case study and expedition screens.
Jeff ran into some problems when he did not save the form page he was on and lost changes. He had trouble remembering to press the update button on the various grids. In addition to this, he also came across problems with the ‘Big Ideas’ control and text area bug for ‘Final Product’ that others faced.
Romey completed most tasks with ease, however on a few occasions she came across recurring issues. She had trouble working with the ‘Big Ideas’ control, updating the various expedition and case study grids, and not correctly saving each form.
Michael was able to complete all tasks without many concerns. He observer and pointed out a few potential enhancements with the system, however the only issue he ran into was the recurring problem with the ‘Final Product’ text area box.
Meg had some difficulty working with the various grids, however once she learned the process, she was able to easily complete the remaining tasks. She also had some initial trouble with the ‘Big Ideas’ drop-down selection.
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