How to fix itunes could not connect to this phone. an unknown error occurred (0xE800000A)

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Erroritunes could not connect to this phone. an unknown error occurred (0xE800000A) when connecting your iPhone 4 to iTunes on Windows 7?

Solution:

  1. On Windows 7 locate c:\Program Data\Apple\Lockdown
  2. There should be two files in the folder, delete these two files, reconnect your iPhone to iTunes and it will appear again without any errors

About the author

Ian Carnaghan

I am a software developer and online educator who likes to keep up with all the latest in technology. I also manage cloud infrastructure, continuous monitoring, DevOps processes, security, and continuous integration and deployment.

About Author

Ian Carnaghan

I am a software developer and online educator who likes to keep up with all the latest in technology. I also manage cloud infrastructure, continuous monitoring, DevOps processes, security, and continuous integration and deployment.

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