How to fix itunes could not connect to this phone. an unknown error occurred (0xE800000A)

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Erroritunes could not connect to this phone. an unknown error occurred (0xE800000A) when connecting your iPhone 4 to iTunes on Windows 7?

Solution:

  1. On Windows 7 locate c:\Program Data\Apple\Lockdown
  2. There should be two files in the folder, delete these two files, reconnect your iPhone to iTunes and it will appear again without any errors

Last Updated On October 14, 2018

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amga
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amga

tnx very useful

Giselle
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Giselle

thank you!! better than apply support

Nikki Glover
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Nikki Glover

This fix did not work for me, please assist. Error 0XE800000A