iTunes

How to fix itunes could not connect to this phone. an unknown error occurred (0xE800000A)

Written by Ian Carnaghan · 12 sec read >

Erroritunes could not connect to this phone. an unknown error occurred (0xE800000A) when connecting your iPhone 4 to iTunes on Windows 7?

Solution:

  1. On Windows 7 locate c:\Program Data\Apple\Lockdown
  2. There should be two files in the folder, delete these two files, reconnect your iPhone to iTunes and it will appear again without any errors

Last Updated On October 14, 2018
Written by Ian Carnaghan
I am a software developer and online educator who likes to keep up with all the latest in technology. I also manage cloud infrastructure, continuous monitoring, DevOps processes, security, and continuous integration and deployment. Profile

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amga
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amga

tnx very useful

Giselle
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Giselle

thank you!! better than apply support

Nikki Glover
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Nikki Glover

This fix did not work for me, please assist. Error 0XE800000A